Contact & Booking
Book with FreshaStill Point Therapy operates at two conveniently accessible locations.
Opening Hours
Mondays: 9PM to 5.30PM
Tuesdays: 9AM to 2.30PM
Wednesdays: 9AM to 2.30PM
Thursdays:Â 9AM to 5.30PM
Opening Hours
Fridays: 10AM to 4PM
You can contact us via messaging apps
Or drop us a word
Late Arrival and Cancellation Policy
At Still Point Therapy, we understand that unforeseen circumstances can arise, leading to the need to cancel or reschedule massage appointments. In our dedication to providing an exceptional massage experience and out of respect for our therapists’ time, we have established the following policies:
Arrival to Your Massage:
Please arrive for you massage appointment 5 minutes prior to the scheduled start time to ensure a relaxed experience. If you anticipate being late, please note that your service(s) may be shortened to maintain our schedule. Full or partial refunds will not be provided for shortened appointments.
Cancellation Policy:
We kindly request at least 24 hours’ notice for any appointment changes, including rescheduling, cancellations, or adjustments to appointment hours. This allows us the opportunity to fill the time slot. Failure to provide 24 hours’ notice may result in a charge of 50% of the service cost.
Late Arrival Policy:
Late arrivals will not extend the duration of scheduled massage appointments. In exceptional cases and depending on our schedule availability, we may accommodate a partial or full appointment with advance notification of your late arrival. Please note that the original reservation fee will still apply.
No Show Policy:
Clients who fail to attend their scheduled massage appointments will be charged the full service fee, as the time slot could not be allocated to another client.